Returns & Exchanges
At Kave Home Singapore, we want you to love your new furniture and decor, which is why we offer a flexible return policy for items in their original condition. If you are not completely satisfied with your purchase, you can initiate a return or exchange within 14 days of delivery.
Return Process
- 1.Submit a Request
Log into your account or contact our customer support team to initiate a return request, ensuring you provide your order number and photos of the item.
- 2.Prepare the Package
Carefully disassemble the furniture if necessary and pack it back into its original packaging with all manuals and hardware included to ensure a safe transit.
- 3.Schedule a Collection
Our logistics team will coordinate a convenient time to pick up the item from your Singapore address; please note that a collection fee may apply for non-defective items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods and confirms they are in original condition, your refund will be processed back to your original payment method within 7-10 business days.
